Legal

Terms of Service

Effective date: March 24, 2026

These Terms of Service govern access to and use of Pulsar Spaces. By creating an account or using any part of the Service, you agree to these Terms and our Privacy Policy.

Defined termMeaning
ServicePulsar Spaces websites, dashboard modules, APIs, integrations and related software operated by Pulsar Company LLC.
CustomerThe person or legal entity that creates an account and uses the Service.
WorkspaceA scoped environment inside the Service containing projects, tasks, files, messages, contacts and related data.
Customer DataData submitted to the Service by Customer or its authorized users, including workspace content and uploaded files.
Authorized UserAny user invited or provisioned by Customer to access a workspace.

1. Acceptance and scope

By accessing or using the Service, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service.

If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that entity to these Terms.

2. Eligibility and account registration

You must be legally able to enter into a binding contract and comply with applicable laws.

You agree to provide accurate account information, keep it current and maintain the security of your credentials.

- Keep authentication credentials confidential.

- Use reasonable safeguards to prevent unauthorized access.

- Promptly notify us of suspected account compromise.

3. Workspace administration and user responsibility

Workspace owners and admins are responsible for user invitations, permission settings and configuration decisions in their workspace.

Customer is responsible for all activity performed by Authorized Users under its account.

- Assign permissions according to least-privilege principles.

- Review access regularly and remove users who no longer require access.

- Ensure content and operations inside the workspace comply with law and contract.

4. Subscriptions, billing and plan limits

Paid features may require an active subscription. Fees, billing cycles and plan limits are shown in-product or on our pricing page.

Unless otherwise stated in a separate order form, subscriptions renew automatically for successive billing periods until canceled.

You authorize us and our payment processors to charge applicable fees, taxes and adjustments based on your selected plan and usage.

- Plan limits may include users, storage, integrations, API requests and workspace capacity.

- Upgrades may take effect immediately; downgrades or cancellations typically apply at the end of the current billing period.

- Except where required by law, fees are non-refundable once charged.

5. Acceptable use and prohibited conduct

You may use the Service only for lawful business and operational purposes.

You may not misuse, interfere with, or attempt to circumvent security or integrity controls of the Service.

- No malware, phishing, abusive automation, or denial-of-service activity.

- No reverse engineering, unauthorized scraping, or bypassing access controls.

- No use that violates intellectual property, privacy, export, sanctions, or other applicable laws.

- No submission of unlawful, fraudulent, defamatory, or infringing content.

6. Customer Data, privacy and security

Customer retains ownership of Customer Data. You grant us a limited license to host, process, transmit and display Customer Data only as needed to provide and secure the Service.

Our handling of personal data is described in our Privacy Policy. You are responsible for obtaining all required consents and legal basis for data you submit.

We implement administrative, technical and organizational controls designed to protect the Service and Customer Data.

7. Integrations and third-party services

The Service may connect with third-party providers and APIs. Your use of third-party services is governed by those providers' terms and policies.

We are not responsible for third-party services, including their availability, security practices, accuracy, or changes to their APIs.

- You control whether integrations are enabled in your workspace.

- You are responsible for securing third-party API keys and credentials connected to your account.

8. Intellectual property and license

We own all rights, title and interest in and to the Service, including software, content, trademarks and related intellectual property.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service during your subscription term.

- You may not copy, distribute, modify, or create derivative works from the Service except as expressly permitted.

- You may not remove proprietary notices or branding without written permission.

9. Feedback

If you provide product suggestions, ideas, or feedback, you grant us a perpetual, worldwide, royalty-free license to use and incorporate that feedback without restriction or compensation.

10. Availability, changes and support

We may update, modify, or discontinue features from time to time to improve the Service, maintain security, or comply with legal requirements.

We may perform maintenance that temporarily affects availability. We will use commercially reasonable efforts to minimize disruption.

Support channels and response times may vary by plan tier or separate written agreement.

11. Suspension and termination

We may suspend or restrict access if we reasonably believe there is a security risk, legal violation, breach of these Terms, non-payment, or abuse of the Service.

Either party may terminate for material breach if the breach is not cured within a reasonable period after notice, unless immediate suspension is required for security or legal reasons.

- Upon termination, your right to access the Service ends.

- You remain responsible for fees incurred before termination.

- Provisions that by their nature should survive termination will survive.

12. Disclaimers

THE SERVICE IS PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS TO THE MAXIMUM EXTENT PERMITTED BY LAW.

WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PULSAR COMPANY LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNT PAID BY CUSTOMER FOR THE SERVICE DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

14. Indemnification

You will defend, indemnify and hold harmless Pulsar Company LLC and its affiliates from third-party claims, losses, damages, liabilities and costs (including reasonable attorneys' fees) arising from your use of the Service, your Customer Data, or your violation of these Terms or applicable law.

15. Governing law and dispute resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.

Any dispute arising from or related to these Terms or the Service will be brought exclusively in state or federal courts located in Travis County, Texas and each party consents to personal jurisdiction and venue in those courts.

16. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will post the updated Terms with a revised effective date.

Your continued use of the Service after the updated Terms become effective constitutes acceptance of the revised Terms.

17. General terms

These Terms, together with the Privacy Policy and any applicable written order forms, constitute the entire agreement between you and us regarding the Service.

If any provision is held unenforceable, the remaining provisions remain in full force and effect.

You may not assign these Terms without our prior written consent, except in connection with a merger or sale of substantially all assets.

Contact

Questions about these Terms can be sent to legal@pulsarspaces.com. Notices to Pulsar Company LLC may also be directed to Austin, Texas, United States.